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Rios Center For Plastic Surgery
Wearing two hats, patient care and marketing, I owned the client journey from intake through financing while driving demand through campaigns and social media.
Responsibilities & Impact
- Led client intake and discovery, gathering detailed information to assess eligibility and align services with individual goals.
- Developed customized service plans by translating clinical guidance into clear, client-facing recommendations.
- Managed financial discussions, including pricing, payment planning, and credit options, supporting informed decision-making.
- Coordinated pre-service appointments and communicated timelines, requirements, and next steps to ensure smooth execution.
- Delivered accurate service education using visual assets and vetted reference materials to build trust and clarity.
- Managed and maintained social media channels, ensuring brand consistency and engagement.
- Planned and executed monthly promotional initiatives to support demand generation and business growth.